Shipping & Delivery Terms & Conditions:
100% Advance Payment: Full payment must be made before the order is processed.
Cargo or Delivery Charges: If your product is shipped via cargo, you are responsible for any shipping costs. If there are issues with the delivery, please contact our Customer Service (CSR) for assistance.
Exchange/Refund for Out-of-City Orders: For orders outside the city, products can only be exchanged or refunded if there’s a major issue (e.g., significant damage or malfunction).
in-City Orders:
50% Advance Payment: For orders within the city, only a 50% advance is required.
Warranty: The warranty is valid until the product reaches your doorstep.
Within 150km of Our Outlet: If your location is within 150km, please get in touch with our CSR for any assistance.