You can view and access your sales receipt through your RBS Traders Furniture account. Simply log in to your account on our website and navigate to the "Order History" or "My Orders" section. From there, you should be able to find a list of your past orders, including links to view and print your sales receipts. If you made a purchase in-store and need a copy of your sales receipt, please contact our customer service team, and we'll be happy to assist you.If you encounter any difficulties or have specific questions about your sales receipt, don't hesitate to reach out to our customer service team for further assistance.

We understand that sometimes a product may not meet your expectations, and we're here to make the return process as simple as possible. To initiate a return, please follow these steps:Check eligibility: Review our return policy to ensure that your item is eligible for return. Certain items may be subject to specific return conditions.Contact us: Reach out to our customer service team either by phone, email, or through our website's contact form. Provide your order number and details about the item you wish to return. Our team will guide you through the return process and provide you with a return authorization if applicable.Prepare the item: Please ensure that the item is in its original condition, unused, and with all original packaging and tags intact. If the item requires disassembly for return, please carefully disassemble it and securely package it to prevent damage during transit.Arrange return shipping: Depending on your location and the reason for return, we'll provide you with instructions on how to return the item. You may be responsible for return shipping costs, unless the return is due to a defect or error on our part.Receive refund or exchange: Once we receive the returned item and verify its condition, we'll process your refund or exchange as per your preference. Refunds are typically issued to the original payment method used for the purchase.If you have any questions or need assistance with the return process, please don't hesitate to contact our customer service team. We're here to help make your return experience hassle-free.

We strive to keep our inventory well-stocked to meet the demands of our customers. If an item is currently marked as "out of stock," it means that we're currently awaiting replenishment from our suppliers.While we cannot guarantee restocking for every item, we regularly monitor demand and make efforts to restock popular items whenever possible. We recommend checking back periodically or signing up for notifications on our website to be alerted when the item becomes available again.If you have a specific inquiry about restocking for a particular item, please feel free to reach out to our customer service team. We'll be happy to provide you with more information about availability and restocking timelines.

We offer shipping services to a wide range of locations, both domestically and internationally. During the checkout process on our website, you'll have the option to select your desired shipping destination.For domestic orders, we typically ship to all regions within our country of operation. This includes major cities as well as rural areas, subject to courier service coverage.For international orders, we offer shipping to many countries around the world. However, shipping availability and delivery times may vary depending on the destination.If you have any specific questions about shipping to your location or if you're experiencing difficulties during the checkout process, please don't hesitate to contact our customer service team. We're here to assist you with shipping-related inquiries and ensure a smooth delivery experience.